I’m working on my notes for a session on organizational culture I’ll be facilitating and thought I’d take a moment to share my predominate thought here.
Culture and morale are not the same thing.
They are certainly related, but it’s a mistake for leadership to treat the two realities as interchangeable.
A company’s culture is characterized by the attitudes, behaviors, world-views, values and perspectives of its employees. It’s the innate self of the organization.
The morale of a company reflects the feelings of the employees at a particular time.
Generally, an establishment with high employee morale will also have a strong culture. But strong cultures can withstand dips in morale. More negative cultures may have moments of employee satisfaction, but it’s not sustainable.